What to do if you see the message "Dimension Value cannot be found in the related table"

Updated 03 Sep 2026

This error means that a tag on the expense no longer matches an available Dimension Value in Business Central. For example the Dimension Value could have been deleted, blocked, renamed, or excluded from syncing.


  1. Make sure you are using the latest integration version. See how to update the Business Central V2 integration
  2. Open Pleo Integration Setup in Business Central
  3. Click Tags Sync
  4. Click Sync with Pleo
  5. Reattempt the export
  6. If the Dimension Value exists and is correctly configured but the error continues, contact our Customer Support team


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