The cause:
The team code in Pleo should reflect the department number in e-conomic. So if the team code is incorrect (e.g., it's showing as "0" in Pleo and no such number can exist in e-conomic), then the export will fail.
The solution:
Make sure that the team code in Pleo matches the department number in e-conomic.
- In the Pleo app, go to People
- Navigate to Teams
- Click on the team you want to add the default department code for
- Access Settings
- Under Code, click Edit
- Enter the exact number from e-conomic’s department dimension that you want to assign to this team
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