What to do if you see a message saying the "Department number is not present in e-conomic"

This article applies to the legacy e-conomic integration




The cause:

The team code in Pleo should reflect the department number in e-conomic. So if the team code is incorrect (e.g., it's showing as "0" in Pleo and no such number can exist in e-conomic), then the export will fail.


The solution:

Make sure that the team code in Pleo matches the department number in e-conomic.

  1. In the Pleo app, go to People 
  2. Navigate to Teams 
  3. Click on the team you want to add the default department code for
  4. Access Settings
  5. Under Code, click Edit 
  6. Enter the exact number from e-conomic’s department dimension that you want to assign to this team


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