Enable negative Wallet balance with Reserve

With Pleo Reserve it's possible to have a negative wallet balance, so you don't have to worry about having enough funds to pay for larger purchases or while waiting for your Wallet top-up. 

Anytime you would have a negative wallet balance, this would automatically be settled with your next Wallet Auto top-up.

Note: Currently available in the UK, Germany, Sweden, Denmark, the Netherlands, Ireland, Spain, France, Belgium, Austria and Portugal.

Enabling Pleo Reserve

1. Navigate to Wallet
2. Click Manage Wallet
3. Within Low Balance Auto Top-up
   1. Enable Auto Top-up (if you haven't already)
   2. Tick the box for Use this Reserve while the transfer is in progress
   3. Set a Reserve limit within the following ranges:
      • UK: 2,000 - 50,000 GBP
      • EUR countries: 2.000 - 50,000 EUR
      • Sweden: 20,000 - 500,000 SEK
      • Denmark: 15,000 - 370,000 DKK

Good to know:

• If you don't see the Reserve tick box, Pleo Reserve is currently not available to you 
• You can deactivate Reserve or change your Reserve limit at any time in Low Balance Top-up

Pleo Reserve costs

Reserve is currently free, but an annual overdraft fee will be added if your Reserve balance is overdue for more than 7 days:

• UK: 8%
• EUR countries: 15%
• Sweden: 10%
• Denmark: 11.75%

Repayment difficulties? 

Reach out to collections@pleo.io to discuss repayment plans.