Not receiving SMS code

There are a few things you can try if you are not receiving the 6-digit SMS code to log in: 

1. Check if you see the last two digits of your phone number
   • The 2 digits are not of my current phone number
     Reach out to your Admin and request that they reset your authentication method.
     
     
   • The 2 digits are correct - Continue to the next step
     
     
2. Restart your phone
   
   
3. Attempt to log in again
   • Toggle airplane mode on and off while waiting for the SMS
   • Wait for 10 minutes for the SMS to be delivered
     
     
4. Test if you're getting other text messages
   Ask someone to send you an SMS to make sure you are receiving other messages. If you are not, reach out to your phone provider for assistance.
   
   
5. Change to authenticator app

   If you are still not receiving the SMS code, reach out to your admin and ask them to change your login method to authenticator app by resetting your 2-factor authentication.