Forgot passcode

This article covers your Pleo login passcode (used to access app.pleo.io). If you need help with your card PIN for in-store payments, see Card PIN code instead.

To reset your passcode:

Go to the Pleo app
Enter your email address
Click Forgot passcode and follow the prompts to reset your passcode

Note:

If you are unable to reset your passcode, reach out to your admin and they will be able to reset your passcode for you. Once you receive a reset passcode email, change your passcode within 24 hours.

Related articles: