Submit a mileage claim

Submit a mileage claim

1. In the Pleo app, tap +
2. Select Mileage
3. If prompted to: Select a fuel rate or vehicle type
4. Enter your travel date, departure address, and destination address
5. Double-check the total distance calculated — if it’s incorrect, tap the ⋯ (three dots) to update the journey details
6. Tap the check mark
7. Add all expense details

Get reimbursed

Getting reimbursed for your mileage claim works the same way as getting reimbursed for your out-of-pocket expenses.

How the mileage amount is calculated

Your mileage reimbursement is calculated as: Reimbursement = Distance × Rate

1) Distance

Pleo calculates distance based on the route between the addresses you enter (departure → destination). The distance shown in the claim is what will be used for the reimbursement amount.

2) Rate

The mileage rate comes from your company settings and may depend on:

• Vehicle type (if your company uses different rates per vehicle)
• Fuel rate (if your company uses fuel-based rates)
• Your organisation’s configured mileage policy (e.g., tax-free allowance rules in your country)

Troubleshooting: distance issues

The distance looks wrong (too long/too short)

Try the following:

• Check the address details
• Use a full address (street + city), not just a company name
• Confirm the correct postcode/zip code
• Adjust the route details:
  • Tap the ⋯ (three dots) and update the journey details
  • Re-enter the departure and destination to force a recalculation
• If you need a return journey, make sure the claim includes it

If you made a mistake after submitting

Mileage claims can’t be edited after submission. Delete the claim and submit it again with the correct details.