If a reviewer is going on leave (or is otherwise unavailable), admins can prevent approvals from getting stuck by temporarily assigning a replacement reviewer.
- An admin role is required to change Team, Tag, and Company reviewers, while either an admin or reviewer role is needed to add a one-off reviewer to a specific expense.
- Changes take effect immediately and apply to both expenses and invoices that match the review setup
- You can assign multiple reviewers for Team, Tag, and Company review.
- When you change reviewers for a Team, Tag, or the whole company, the changes apply to:
- Existing expenses and invoices pending approval
- Expenses and invoices submitted going forward
Add a one-off reviewer to a specific expense (quick workaround)
Use this when you only need coverage for a small number of expenses. Both Reviewers and Admins can change the review route per expense.
- Go to Expenses
- Open the relevant expense
- Navigate to Reviewers at the top
- Open Manually add reviewers, and choose a reviewer
- The expense is rerouted to the selected reviewer

Set a temporary reviewer for team review
Use this when a Team reviewer is going on leave.
- Go to People
- Open Teams
- Select the relevant team
- Add a replacement reviewer via Add reviewer
- Changes are saved automatically
When they return, repeat the steps above and remove the temporary reviewer from the team.
Set a temporary reviewer for tag review
Use this when approvals are routed using tags (for example: department, project, client, or location).
- Go to Settings
- Navigate to Review
- Open Tag review
- Select the relevant tag group
- Assign the temporary reviewer to the relevant tag(s)
- Click Update
When they return, repeat the steps above to reassign the original reviewer for the relevant tag(s).
Set a temporary reviewer for company review
If you’re the only admin and company reviewer and you’re going on leave, you’ll add a second temporary Company reviewer. You first need to make this person an admin.
Use this when you need a fallback reviewer across the company (for example: if the main company reviewer is out).
- Go to Settings
- Navigate to Review
- Open Company review
- Add an additional admin as a Company reviewer via the drop-down
- Changes are saved automatically
When they return, repeat the steps above to remove the temporary company reviewer

If your company review is a final approval step, changing the reviewer can affect a large number of approvals. Consider covering only the necessary Team or Tag rules if you don’t need company-wide coverage
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