What is the Pleo Community and how do I join?

The Pleo Community is a customer-only space where finance leaders, admins, and bookkeepers can learn, share, stay connected, and get more value from Pleo.

What is the Pleo Community

The Community is where Pleo customers can connect, learn, and stay up to date.

In the Community, you can:

• Learn how to use Pleo with more confidence
• Find practical tutorials and Academy courses
• Join live learning sessions and Office Hours
• Read product updates and selected roadmap news
• Ask questions and learn from other Pleo customers
• Discover best practices from finance teams and admins
• Share feedback with Pleo teams

Who can access the Community

The Community is currently available to all Pleo Admins.

Join the Pleo Community

1) Check your invitation email

Look for an invitation email from community@pleo.io.

1. Open the invite
2. Create a password
3. Log in

2) Check spam or junk

If you can’t find the invitation email, check your spam or junk folder.

3) Go to the Community

Open community.pleo.io. If you already have access, you can log in from there

Troubleshooting access issues

I didn’t receive an invitation email

1. Check your spam or junk folder for an email from community@pleo.io
2. If you still can’t find it:
   1. Go to community.pleo.io
   2. Enter your work email address
   3. Select Log in
   4. Select Forgot my password
   5. Follow the password reset flow

Make sure you use the same work email address linked to your Pleo account.

I previously unsubscribed from Pleo emails

You can still create a Community account.

1. Go to community.pleo.io
2. Enter your work email address
3. Select Log in
4. Select Forgot my password
5. Follow the password reset flow

I’m a Pleo customer, but I still can’t access the Community

Try the password reset flow first:

1. Go to community.pleo.io
2. Enter your work email address
3. Select Log in
4. Select Forgot my password

If you’re still blocked, reach out to our support at support@pleo.io for help troubleshooting access.

I’m using a Pleo trial

The Community is currently only available to Pleo customers. Trial users don’t have access yet.

I have an urgent account, payment, billing, fraud, or security question

Do not share sensitive account details in the Community. For urgent or account-specific support, contact Pleo Support.

Need more help?

For account-specific support, contact Pleo Support.