How to pay invoices on behalf of clients

This article explains the approval process when:

• The partner bookkeeper submits the request and the client approves

• The client submits the request and the partner bookkeeper approves

The partner bookkeeper submits the request and the client approves

How a partner bookkeeper submits a request:

1. Go to the "Clients" page in the parter portal.

2. Click on the three dots next to the name of a client.

3. Click "View details."

4. Click "Permissions."

5. Click "Request permissions."

6. Click "Send request" to confirm.
   
   

A bookkeeper always view the status of the request by clicking back on the three dots, clicking "View details," and then going to the "Permissions" tab.

How the client approves:

1. The client admin will receive an email notifying them of the request.

2. Click the link in the email to open the request in the Pleo app.

3. Click "Grant access."
   
   

The client submits the request and the partner admin approves

• How a client submits a request:

1. Go to "People".

2. Filter for the bookkeeper role.

3. Click on the name of a bookkeeper.

4. Click "Grant access:"
   
   

• How the partner admin approves:

1. The bookkeeper will receive an email notifying them of the request.

2. Click the link in the email to open the request in the Pleo app.

3. Click "Accept access." This can also be done from the "Permissions" tab when clicking on the details of a specific client.